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Customer Service

Last modified: November 6, 2009 - 10:19 AM

Customer Service Foyer Customer Service Team

Local People  Local Knowledge  Local Caring

Come in and meet our dynamic Customer Service Team.Living and working in the local community our Customer Service crew have a diverse awareness of the issues and fortunes of living in this fantastic Shire. Our life experiences and extensive professional training allow us to assist you with your Council Matters ......with real understanding and traditional service.


Some of the things we can help you with…. 
                                                                                                                                                                                                                                                    

 - DA Lodgement

- Information on all Council Services

- Justice of the Peace

- Provision of Council Agenda & Minutes

- Community Information

- Assist to resolve General Enquiries

- Centrelink Agency

- Customer Requests

 Did You Know .... you can access the internet for free?
Access Council and most government websites for free or
surf the "Net" for a small fee
Convenient locations:
  •   Council Chambers,Menangle Street,Picton
  • Wollondilly Tourist Information Centre,Argyle Street,Picton
  • Buxton Newsagency,East Parade,Buxton
  • Hectors Coffee Lounge,Remembrance Drive,Bargo 
  •      BP Service Station,John Street,The Oaks  
  • Warragamba Neighbourhood Centre, 6 Thirteenth Street, Warragamba                  
 Do you need to remove a tree?

Council has implemented a new Tree Preservation Order effective 9 October 2009.

 Current Public Exhibitions

Local Environment Plan (LEP) on exhibition for 6 weeks from November.

Coming Soon 

The Living Macarthur Nature Photographic Exhibition

From 24 November - 11 December

 

Changes to the NSW Housing Code

for information

Free Waste and Recycling kits available from the Customer Service Centre

Do you have a copy of the

Rural Living Handbook 2009 ?

A guide for rural residential landholders giving valuable information including:

  • buying your property
  • living in the region
  • property management
  • developing your property
  • Native plants, animals and weeds
  • safety

Come into the Customer Service Centre to get your free copy

Our Promise to You

Client Service Charter

Continuous Improvement in Corporate Customer Service                           

If we do not meet your expectations, please tell us by contacting  Council Building

             Title:        Customer Service Co-Ordinator

     ∊      Email:      council@wollondilly.nsw.gov.au   

     ✉     Letter:      PO Box 21, Picton, NSW, 2560 

     ☎     Fax:        02 46 77 2339

     ☏     Phone:    02 46 77 1100

Mobile Customer Service Trial - Published: 06 Jul 2009
Corporate Feedback Form more ..

Payments - Published: 06 May 2008
We can receive payments for all of Council's fees and charges.  Payment can be accepted by credit, cash, EFTPOS or cheque. more ..

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© 2008 Wollondilly Shire Council
This page: http://www.wollondilly.nsw.gov.au/council/20758.html

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