Under the NSW Food Regulation Partnership, Council is responsible for monitoring and enforcement of all retail food businesses within the Shire. Council inspects all retail premises on an annual basis to check compliance with the Food Safety Standards. Food businesses that are registered with Council include:
- retail food outlets, such as cafes, restaurants and takeaway stores
- mobile food outlets
- school canteens
- childcare centres that provide food
- home based food businesses & bed and breakfasts
Complete the Food Business Notification Form (Customer Portal).
Mobile Food Trucks in Wollondilly
Our community has been enjoying tasty treats from a variety of food trucks in recent times, and we would like to see this continue in a safe and orderly way.
Here are the rules if you are thinking of operating a mobile food truck in the Wollondilly Shire.
- A mobile food truck trading on private land is considered permissible (allowed) under the Complying Development Sepp 2008 (state environmental planning policy), and this does not permit trading on roadway or Council’s nature strip
- One truck only is allowed to trade at any one time on the land
- Written confirmation/permission from the land owner to trade on their land (inclusive of which day/s you may be using their land to trade)
- Notify Council – via the Wollondilly Food Business Notification Form
- Provide a copy of your Public Liability Insurance
- Provide a copy of your most recent food premises inspection (food safety inspection) from your home Council
- Provide a copy of your current food safety supervisor certificate (cannot be in use for other fixed or mobile food premises trading under the same or different name)
Notification and written consent from the land owner will need to be provided to Council. These must be provided at every site that the truck wishes to trade, and provided prior to trade.
Download the Mobile Food Van Fact Sheet.
Scores on Doors
The ‘Scores on Doors’ program gives food businesses a star rating after an unannounced routine inspection by Council’s Environmental Health Officer. Using a standardised food safety checklist the star rating reflects the food businesses performance. 5 stars is Excellent, 4 stars is Very Good and 3 stars is Good. A certificate is issued by Council to be positioned in a place visible to customers, usually in the business' front window or door. Businesses who have critical food safety breaches do not receive a certificate.
Food Business Complaints
Council also investigates complaints about food businesses. Complaints that are investigated include:
- foreign items found in food
- unhygienic food handling
- single cases of food borne illness
- the sale of food passed its ‘use by’ date
- dirty food shops
- pests sighted in kitchen or dining areas.
Complaints and enquires are important to Council as they assist with the regulation of food businesses.
The NSW Food Authority also maintains a Name and Shame register on their website. The register lists the details of penalties and fines that have been issued to food shops throughout NSW for serious breaches of food regulations and safety standards.
Council's Environmental Health Officer on 4677 1100 or firstname.lastname@example.org