We have goals and guidelines aimed at promoting participation and collaboration between the Council and the community.
Take a look at the documents below.
Community Engagement Goals
As outlined in our Community Engagement Strategy, our goals are to:
Strengthen Council’s relationship with the community by engaging effectively; providing opportunities for meaningful dialogue and more clarity around closing the loop with the community.
Broaden the perspectives we hear by ensuring our community engagement activities are accessible and inclusive so we increase the diversity of people who participate.
Bring our community with us as we grow by communicating and engaging about Council’s vision, strategic direction, and transformative projects.
Continually improve our engagement by evaluating our processes, being flexible, adapting to change, and embracing innovation.
Embed a culture of community engagement across Council that ensures staff are proficient and skilled in community engagement to deliver best practice engagement opportunities.
Ensure the voice of the customer is at the forefront of Council’s planning and decision-making processes by developing a holistic framework that captures customer feedback from a range of different sources and allows Council to actively monitor and evaluate our performance.
Community Engagement Strategy
Our Community Engagement Strategy outlines why and how we engage with our community, including the process, goals, and a framework based on the International Association for Public Participation (IAP2) engagement spectrum.
The Easy English version covers key points using pictures and simple words that are easy to understand.
The Community Participation Plan (CPP) was developed to provide the community with a clear process of how and when Council will engage with the community in relation to proposed development and plan-making across the Shire. This includes consultation on key strategic planning documents, planning proposals, and development applications.
Our Disability Inclusion Action Plan (DIAP) provides Council with a framework to create a more inclusive and accessible place to live.
This means taking an inclusive approach to engagement – ensuring accessible venues and activities, providing accessible information, and obtaining feedback in a range of formats and communication styles. The aim is for everyone to feel informed, valued, and able to participate in community engagement activities.
The International Association for Public Participation (IAP2) is the peak body for community and stakeholder engagement. The IAP2 Public Participation Spectrum is the model on which we have based our engagement framework.