COVID-19 Current Restrictions
From Monday 11 October restrictions will be eased across Greater Sydney. For full COVID-19 rules and restrictions visit the NSW Government website.
EthnoLink is providing updates in up to 24 languages. See the EthnoLink website for further details.
Council Re-Opening - Services & Facilities
Council services as of Monday 11 October 2021.
Service |
Status |
| Animal Shelter |
Open by appointment only. Critical animal management and welfare services will continue. |
| Bargo Waste Management Centre |
Open Please follow social distancing and hygiene measures for face to face engagements. |
| Customer Service |
Open for essential services. Follow public health orders: be fully vaccinated & show staff your Covid-19 digital certificate; check-in with the QR code; wear a face mask; hand sanitise as you enter. All our services are available via:
|
|
Children Services |
Year Round Care - Open Vacation Care - Open Family Day Care - Open Please follow all Covid safe procedures. |
| Playgrounds, Skate Parks, BMX Tracks etc. |
Open Please follow the current health advice. |
| Council Sportsgrounds |
All Council Sportsgrounds are open. Please follow the current health advice. |
| Council Halls |
Open to regular users with restricted capacity |
| Community Nursery |
Open to vaccinated volunteers from Tuesday 16 November and open to the public (and all volunteers) on Tuesday 16 December. Opening hours are 9am-2pm Tuesday and Thursdays. |
| Dilly Wanderer |
Open with limited sessions under Covid guidelines |
| Planning and Building Services |
All meetings will be held via Microsoft Teams or over the phone. |
| Library Services |
Picton Library - Open Follow public health orders: be fully vaccinated & show staff your Covid-19 digital certificate; check-in with the QR code; wear a face mask; hand sanitise as you enter. Mobile Library - Open One customer at a time; check-in with the QR code; wear a face mask; hand sanitise. |
| Events | TBA |
| Community Bus | Closed |
| Waste Services |
Normal bin services will continue as usual. Kerb side clean ups continuing as normal. |
| Warragamba Pool |
Open See their Facebook page for further details |
| Wollondilly Leisure Centre |
Open See their website for further details |
COVID-19 Support
Business Support
Service NSW through the Small Business Fees and Charges Rebate is providing rebates of up to $1,500 to eligible small businesses. Businesses can find out more and check their eligibility on the Service NSW Website.
Wollondilly Shire Council will be further supporting Wollondilly small businesses during COVID-19 and will waive the following business-related fees until 5pm on Friday 18 February, 2022.
Visit the Business Wollondilly website for further details.
Resident Support
Council's Hardship Policy
Council recognises that there are cases of genuine financial hardship that may cause ratepayers to have difficulty paying their rates and charges or other sundry debts. The Local Government Act 1993 and the Local Government (General) Regulation 2005 allows Council to provide a range of assistance to ratepayers experiencing genuine financial hardship. For further information about Council’s Hardship Policy, contact Council on 4677 1100.
Rate Relief
Rate Relief is available for those experiencing hardship. To request for relief please fill in our Rate Relief Application form.
Local Wollondilly Community Services Available for Support
Southern Highlands Homelessness Service- St Vincent De Paul Society
This service incorporates Bowral Youth Refuge, Pathways Mobile Casework Team and the Adolescent and Family Counsellor
Contact: (02) 4428 6230 or SHHSReferrals@vinnies.org.au
Disability service provider, most services still operational.
Contact: (02) 4621 8400 or information@mdservices.com.au.
Warragamba Silverdale Neighbourhood
Warragamba Silverdale Neighbourhood provides help and referral assistance.
Contact: (02) 4774 1273, Facebook message or submit an enquiry form .
Community Links Wellbeing provides are range of services and referral to a diverse range of community members including community engagement, allied health, family services, NDIS and mental health support. Most services are still operational in varied capacity. Contact Community Links directly to discuss your individual needs. Office is closed for face to face.
Contact: (02) 4683 2776
Argyle Housing is a local Community Housing provider. Argyle Housing is still operational however office opening hours are currently restricted 10am-12noon, please call to make an appointment.
Contact: 1300 274 953
Doorways for Men with Families
Support Service for single fathers or couples with children who are homeless or at risk of homelessness in Macarthur, Camden and Wollondilly LGAs. We accept self-referrals and referrals from other agencies, please contact our central intake line or email for any questions or referrals.
Contact: (02) 4629 5159 or doorwaysfamilymac@uniting.org.
Support Service for young people 12- 24 years who are homeless or at risk of homelessness in Macarthur, Camden and Wollondilly LGAs. We accept self-referrals and referrals from other agencies, please contact our central intake line or email for any questions or referrals.
Contact: (02) 4629 5110 or doorwaysyouthmac@uniting.org.
General Shop: Discounted groceries and household items, food hampers and click & collect meals. Follow on Facebook for regular updates on hours of operation and availability.
Contact: 0402 406 492
Nepean Food Services (Meals on Wheels- Warragamba/ Silverdale Area)
Meals on Wheels - still operational and taking new referrals.
Contact: (02) 4733 7200
Wollondilly Support and Community Care (Meals on Wheels)
Meals on Wheels & Social Support for Older People - still operational and taking new referrals.
Contact: (02) 4677 2524
ReFrame (Community Links Wellbeing)
Free mental health services for young people aged 12-25 years. Telephone and video consultations available. No referral required.
ReFrame walk-in has transitioned to a virtual walk-in on the Zoom platform that can be accessed at https://zoom.us/j/3525266065 Monday-Friday 9am-6pm.
Contact: 0455 104 104 or mhintake@communitylinks.org.au.
You in Mind (Community Links Wellbeing)
Free psychological therapy for eligible adults, aged 12 years +. Telephone and video consultations available. Talk to your GP for a referral.
Contact: 0455 104 104 or mhintake@communitylinks.org.au.
Free mental health coaching. Telephone and video consultations available. No referral required.
Contact: 1800 010 630
