Keep up to date with the status of Council services.
Details on why we have updated our service operating status can be found in the Strategy to Reduce the Spread of Coronavirus media release.
Services Status
Service |
Status |
|
| Animal Shelter | Appointment only | |
| Area Maintenance and Town Centre Cleaning | As normal | |
| Bargo Waste Management Centre | As normal | |
| Building Certification Service | Continue, focusing on critical site inspections. Sites will be required to be vacated before inspections. | |
| Customer Service |
Council’s front counter is re-opened, providing face to face service Monday to Friday from 8:30am-5pm. For the safety of our staff and our visitors, social distancing measures will be in place with sanitiser stations at each workstation. Our duty planning service will continue to be conducted over the phone - please make an appointment. We still cannot accept cash due to COVID-19 restrictions, but we'd love you to try our online payment portal. |
|
| Council Meetings |
Council is currently conducting our meetings remotely via Zoom Webinars. The link to join the Council meetings will be made available on Council’s Ordinary Meeting Page prior to the meeting. The link to join the Local Planning Panel meetings will be made available on Local Planning Panel Page prior to the meeting. |
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|
Children's Services |
Occasional Care has recommenced with new procedures and protocols to ensure the safety of children, parents and staff. Vacation Care will restart with new procedures and protocols to ensure the safety of children, parents and staff. Vacation Care will restart with new procedures and protocols to ensure the safety of children, parents and staff. Family Day Care is currently operational. |
|
| Compliance and Environmental Health Service | Continue, based on urgent health, safety or environmental issues. | |
| Council Sportsgrounds |
All Council Sportsgrounds are currently OPEN. Building amenities within the grounds will remain closed with the exception of public toilets. Users must ensure appropriate hygiene and social distancing measures are maintained at all times in accordance with the Public Health Order 2020. This Includes skate parks, playgrounds and outdoor gym equipment. |
|
| Council Halls | Open | |
| Community Nursery | Closed | |
| Cemetery Services | Continue, by appointment only. | |
| Dilly Wanderer |
We will be restricting visitors at the Dilly Wanderer to 10 people only. We will be holding 2 sessions 9-10am and 10-11am with a maximum of 10 at each session Hand sanitiser available to all visitors and check in is required. |
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| Development Applications |
Online lodgement of applications only. Site inspections will be by appointment only. Our duty planning service will continue to be conducted over the phone - please make an appointment. Further information can be found on our Development Application Process page. |
|
| Events | See our Events Updates page | |
| Library |
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| Library Mobile Van |
Delivery services to our “home library” clients and also to deliver reservations to doorsteps have already commenced. Service scheduling will resume as pre-COVID. You can view the full schedule here. |
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| Road Maintenance and Drainage Maintenance | Continue, as will capital works, road construction and repair works. High priority work and urgent safety issues will be completed first. | |
| Tree Management Service | Operate based on urgent safety, health or environmental issues, with sites to be vacated before inspection. | |
| Waste Services | As normal | |
| Warragamba Pool | Closed- Outdoor pools not planned to be opened until usual swimming season. | |
| Wollondilly Leisure Centre | See their website for further details. |