Trax to the Future – Grayce’s Story

Warragamba Panorama

Trax to the Future – Grayce’s Story

Posted on: 21.02.2018

Following on from last year’s successful Trax to the Future Symposium, Wollondilly Shire Council is continuing to advocate for better rail the Wollondilly Shire and is asking for input from the community to assist with the ongoing campaign.

When compared to the Greater Sydney Region, Wollondilly residents travel the furthest and spend the greatest amount of time on their daily commute, with limited public transport options.

Grayce Keen is a university student from Bargo who has personally experienced frustrations around her daily commute.

Grayce studies at Western Sydney University at the Parramatta campus. From Bargo, due to the new timetable implemented recently, she has to make three different connections to get to Parramatta, changing at Campbelltown, Glenfield and Granville.

Grayce said, “Before the new timetable, I could catch the Southern Highlands Line to Campbelltown, then catch the Cumberland Line all the way from Campbelltown to Parramatta. This trip currently takes an estimated 1 hour and 47 minutes.”

She added, “It is often frustrating having to debate whether I will drive to Campbelltown station and risk not being able to park my car, or catch the train from Bargo and risk the train being late.”

 The student’s concerns do not only lie in timetabling.

 “I also have frustrations regarding the once-an-hour services that make it incredibly stressful to make it to university on time for an 8am class,” she said.

“I have waited for trains at Bargo station that have been 30 minutes late, meaning that I have often also missed the connection at Campbelltown station that would get me to class on time. I have therefore had to drive some or all of the way to Parramatta, which is a long journey characterised by congestion and traffic along the M7.”

Grayce finds that planning to get almost anywhere using the Southern Highlands Line is incredibly difficult as she is unable to rely on her intended train to be on time.

Like many others, she is frustrated with the lack of services in the Wollondilly Shire and is happy to see Council taking some action and agitating the State Government for short term and long term solutions.

Council would like to hear what other residents have to say about this issue. Please visit Council’s ‘Engage’ website to share your story with us or email our Community Engagement team at