Latest News on Council Services

Keep up to date with the status of Council services.

 

Details on why we have updated our service operating status can be found in the Strategy to Reduce the Spread of Coronavirus media release.

Services Status

Service

Status

Animal Shelter Appointment only
Area Maintenance and Town Centre Cleaning As normal
Bargo Waste Management Centre As normal
Building Certification Service Continue, focusing on critical site inspections. Sites will be required to be vacated before inspections.
Customer Service

Council’s front counter is re-opened, providing face to face service Monday to Friday from 8:30am-5pm. For the safety of our staff and our visitors, social distancing measures will be in place with sanitiser stations at each workstation. 

Our duty planning service will continue to be conducted over the phone - please make an appointment.

We still cannot accept cash due to COVID-19 restrictions, but we'd love you to try our online payment portal.

Council Meetings

Council is currently conducting our meetings remotely via Zoom Webinars. The link to join the Council meetings will be made available on Council’s Ordinary Meeting Page prior to the meeting.

The link to join the Local Planning Panel meetings will be made available on Local Planning Panel Page prior to the meeting.

Children's Services

Occasional Care has recommenced with new procedures and protocols to ensure the safety of children, parents and staff. Vacation Care will restart with new procedures and protocols to ensure the safety of children, parents and staff.

Family Day Care is currently operational.

Compliance and Environmental Health Service Continue, based on urgent health, safety or environmental issues.
Council Sportsgrounds

All Council Sportsgrounds are currently OPEN. 

Building amenities within the grounds will remain closed with the exception of public toilets. 

Users must ensure appropriate hygiene and social distancing measures are maintained at all times in accordance with the Public Health Order 2020. This Includes skate parks, playgrounds and outdoor gym equipment.

Council Halls Closed 
Community Nursery Closed
Cemetery Services Continue, by appointment only.
Dilly Wanderer

We will be restricting visitors at the Dilly Wanderer to 10 people only.

We will be holding 2 sessions 9-10am and 10-11am with a maximum of 10 at each session

Hand sanitiser available to all visitors.
Development Applications

Online lodgement of applications only. Site inspections will be by appointment only. Our duty planning service will continue to be conducted over the phone - please make an appointment.

Further information can be found on our Development Application Process page.

Events See our Events Updates page
Library

Wollondilly Library is open. Opening hours will be between 10am-4pm (Mon- Fri) and will be limited to 10 customers per visit for a maximum of 30 minutes.

The library will be thoroughly cleaned each night and additional cleaning will be done throughout the day. Customers will be asked to practice social distancing and hand sanitiser will be available.

Customers will also need to sign in and out and contact details will be kept for 28 days. Please remember home library services are available for those who cannot visit. 

Library Mobile Van

Delivery services to our “home library” clients and also to deliver reservations to doorsteps have already commenced.

Mobile Library Services will resume as normal week beginning Monday 22 June.

Service scheduling will resume as pre-COVID. You can view the full schedule here.

Road Maintenance and Drainage Maintenance Continue, as will capital works, road construction and repair works. High priority work and urgent safety issues will be completed first.
Tree Management Service Operate based on urgent safety, health or environmental issues, with sites to be vacated before inspection.
Waste Services  As normal
Warragamba Pool Closed
Wollondilly Leisure Centre Closed. See Alert for 26 June. See their website for further details.