Customer Portal
Our Customer Portal is a one stop shop to lodge requests, report an issue, manage rates and make bookings anywhere, anytime, on any device.
Council Forms A - Z
View our current list of PDF and online Council forms.
Council Fees & Charges
Provides detailed information on the costs associated with the services and facilities offered by Council. Each year, these fees are reviewed and set to ensure the continued delivery of essential community services.
Customer Experience
Our Customer Service Charter outlines the experience our customers will have when dealing with Council, including principles for the way our staff act, interact and decision make.
New Residents
Find out more information for new residents including local services, getting involved, what to see and do in the area and more.
Annual Community Satisfaction Survey
The Customer Satisfaction Survey gathers direct feedback from residents to help assess and identify the communities overall satisfaction with Council's performance, priorities, services and facilities.
Rates
Find everything you need to know about rates including how to make payments, payment options, receiving notices via email, updating your address and more.
Customer Service Menu
Customer Portal
Our Customer Portal is a one stop shop to lodge requests, report an issue, manage rates and make bookings anywhere, anytime, on any device.
Council Forms A - Z
View our current list of PDF and online Council forms.
Council Fees & Charges
Provides detailed information on the costs associated with the services and facilities offered by Council. Each year, these fees are reviewed and set to ensure the continued delivery of essential community services.
Customer Experience
Our Customer Service Charter outlines the experience our customers will have when dealing with Council, including principles for the way our staff act, interact and decision make.
New Residents
Find out more information for new residents including local services, getting involved, what to see and do in the area and more.
Annual Community Satisfaction Survey
The Customer Satisfaction Survey gathers direct feedback from residents to help assess and identify the communities overall satisfaction with Council's performance, priorities, services and facilities.
Wollondilly Shire Council acknowledges the Dharawal and Gundungurra peoples as the Traditional Custodians of the land, honouring their enduring cultural and spiritual connection to Country and recognising their ongoing contribution to the Shire.
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