Property owners and/or occupiers are responsible for cleaning up and properly removing debris on their property. Following a disaster, council may provide partial or fully subsidised disposal of general or vegetation waste – check in with Council after a disaster to find more information.

• Safety is the priority - don’t do anything that puts anyone at risk. Consider advice from NSW Health about the safety risks that may arise during clean up from a disaster such mould, asbestos and mosquito-borne diseases.
• If you have insurance, take photos or videos of damage to your property, contents and possessions before you start your clean-up as it will support your insurance claim.
• The golden rule of food safety after a disaster or emergency is if in doubt, throw it out! Learn what’s safe to eat and what’s not on the NSW Government Food Authority Fact Sheet about food safety in emergencies.

• Keep away from any exposed underground cables or melted pillar boxes.
• After authorities have declared that it is safe to return home, information provided by the Australian Red Cross on returning home after a bushfire.
• It's important to stay safe as you return home. The NSW Government website includes many resources to assist with the immediate aftermath when returning home after a bushfire.

• Stay away from fallen power lines and immediately report them to Endeavour Energy on 131 003.
• Check your home for damage. If water has entered the property, don't turn on the electricity until it has been inspected by an electrician.
• If you have solar panels, they will continue to produce electricity even if the mains power has been disconnected. Assume the system is live and stay away.
• The NSW SES can assist with temporary emergency measures to make the occupied areas of your home safe – call 132 500, or request assistance via the NSW SES.

DISASTER DECLARATION - WOLLONDILLY 

A natural disaster has been declared for the Wollondilly LGA in the wake of the recent flooding event of 5 April 2024.

Council is working with the NSW Reconstruction Authority  to make sure support is in place for our impacted businesses and community members, including assistance funding.

For businesses who were impacted, we will be providing updates over the next week to let you know what support will be available. Now is the time to take stock of any damage and contact your insurance company. Please check your email inbox for a survey distributed today from Council to gather more details of support needed (8 April 2024).

Individuals who have been impacted should call Council on 4677 1100 or email recovery@wollondilly.com.au to let us know what assistance can be provided.

Any damage to roads and Council facilities can be reported through Council’s Customer Portal https://portal.wollondilly.nsw.gov.au/s/ so we can make repairs as soon as possible.

For a list of upcoming roadworks visit our Roadwork Notifications page.

What to do after a flood

• Check your home for damage. If your home or business has flooded and the mains power is still connected, contact Endeavour Energy on 131 003 immediately to arrange disconnection.
• If water has entered the property, don't turn on the electricity until it has been inspected by a licensed electrical contractor.
• If you have solar panels, they will continue to produce electricity even if the mains power has been disconnected. Assume the system is live and stay away – follow Energex’s advice on their solar power and battery storage safety webpage.
• Do not drive your vehicle if it has suffered water damage.
• Find out more about returning home after a flood from the Insurance Council of Australia and consider this advice about staying safe when returning home after a flood.
• The NSW SES can assist with temporary emergency measures to make the occupied areas of your home safe – call 132 500, or request assistance via the NSW SES.

• Be on the lookout for signs of heat-related illness, which may happen slowly over a day or two of very hot weather. Check on people who may be more at risk of heat-related illness including the elderly, babies and very young children, and pregnant or breast-feeding women.
• Don't eat food that has been left out of the fridge for two or more hours. The golden rule of food safety after a disaster or emergency is if in doubt, throw it out! Learn what’s safe to eat and what’s not on the NSW Government Food Authority fact sheet about food safety in emergencies.

• Business Queensland has lots of advice and resources to help you rebuild your business after a natural disaster.
• You can also visit the Small Business Disaster Hub for industry-tailored resources to help you recover and communicate so you can get back to business sooner when disaster hits.