Contact Us

Wollondilly Shire Council aims to “build a resilient, safe and supported workplace that provides respectful, efficient and effective services for our customers now and for future generations. You can contact us through the following options.


Phone: (02) 4677 1100


Mail: PO Box 21, Picton, NSW, 2571

In Person: Frank McKay Building, 62-64 Menangle Street, Picton, NSW, 2571

Hours: Monday - Friday: 8.30am - 5.00pm


After Hours Emergency

Call (02) 4677 1100 to be put through to our On Call service.

Compliance Officers After Hour Responses:

  • Poultry farm complaints, dust, odour and noise
  • Matters that are an immediate threat to public health, illegal effluent discharge
  • Unauthorised tree clearing
  • Illegal land uses
  • Breaches of development consent, hours of construction
  • Illegal building work
  • Special programs, approved surveillance

Rangers After Hours Responses:

  • Dog attacks
  • Stray stock on public places and roads
  • Illegal burning
  • Fallen trees
  • Potholes
  • Road spillages
  • Illegal dumping
  • Bargo Waste Management Centre locked gates or emergencies
  • Warragamba Waste Management Centre emergencies on site eg: overflowing leachate.


Social Media

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Customer Requests, Feedback and Complaints

You can make a Customer Request online by completing the Online Customer Request form



If you are deaf, or have a hearing or speech impairment:

  1. Contact us through the National Relay Service
  2. Give them Wollondilly Shire Council's Number

For more information, visit the National Relay Service website