Once submitted your application will be checked by Council staff to ensure it is complete. If your application is incomplete it will be returned to you through the Portal with details of what is missing.
If your application is complete it will be accepted for lodgement. A quote for applicable fees will be provided via the Portal and a Customer Service Officer will contact the nominated payee for payment of the fees. Fee quotes are also available by contacting Council on (02) 4677 1100. Applications are not legally lodged with Council until the application fees have been paid in full.
During the assessment of your application Council will communicate with you through the Planning Portal if any additional information is required. All additional information you provide must also be submitted to Council through the Planning Portal .
Upon official lodgement you will be able to follow the progress of your application on Council’s DA Tracker.
If you need assistance, please contact Council on (02) 4677 1100 or email firstname.lastname@example.org.
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