Lodge | Track | Pay | ManageOur Customer Portal is a one stop shop to lodge requests, report an issue, manage rates and make bookings anywhere, anytime, on any device.Creating an account will ensure your interactions through the Customer Portal are tracked against your name to easily access for future reference.Find out more about the services avai…

View a list of PDF and online Council forms.

Please ensure you have submitted the relevant application form prior to making payment. Once your application form has been submitted, please call Council’s Customer Service team for payment on 4677 1100.

Manage your rates including make a payment, request rates notice via email, apply for a 603 certificate and more.

Our Customer Service Charter outlines the experience our customers will have when dealing with Council, including principles for the way our staff act, interact and decision make.